We have been so happy with the service provided by Alexanders. Rachel was brilliant and helped us through every step of buying our first home and made it as simple and slick as possible. Would highly recommend!
My name is Caroline and I would just like to say how well mannered and helpful the staff were at Alexanders on my visit to Aberystwyth last month. I suffer with severe Epilepsy which means I must have my scooter and my dog Doodle around me at all times to alert me when a seizure is about to occur. On my visit I thought I would take a look at the housing market. A lady in the alexanders office could see I was struggling on the step and came out to assist me right away, and helped me sit down. Pouring with rain she insisted to help bring the scooter inside to prevent it from getting wet and even went that extra mile to get myself and my dog Doodle some water. The kindness and hospitality of all the staff that were there that day during my epilepsy seizure will not be forgotten. Great customer service, thank you all. My search still continues for our dream home by the seaside. See you all in the new year.
Professional, caring, responsive & very effective. A pleasure to deal with. Best real estate agents experience Ive ever had in 50 years of buying properties.
I have been renting a house through Alexanders for over two years and I am quite shocked at some of the other reviews that are written here about them. We unfortunately will not be renewing as it is our last year, but the last two years have been no hassle. Me and my friends were with another agent in our first year who took all our deposit for cleaning charges and damages. We did do a lot of stupid s*** and we had to face the consequences. If you want a job done right with no hassle then go to these guys.
Very negative experience, left with a bad taste in our mouths. Me and two friends rented with Alexanders for 15 months in 2015 and throughout the year whenever we would have a problem, we would fill out a 'PropertyFile' report and even after ringing about the problem most of the issues remained unfixed. Alexanders does not take Property File seriously, they do it just to look good. When it came to moving out, Alexanders claimed that we had made extensive damage to the property to the value of >400. We asked for a breakdown of the costs and pictures to match the "extensive damage". The pictures and breakdown costs were not provided. This value was absolutely ridiculous and uncalled for. When Alexanders was transferring our money to us, they took 10 out for "processing fees." Alexanders is just a company to make money, they do not care about the people that rent with them. Please use another company and save yourself the stress.
Alexanders Estate Agency is a UK Real Estate Agency based in Aberystwyth, Wales. Alexanders Estate Agency is located at Cambrian Chambers, Terrace Road, Aberystwyth SY23 1NY, UK.
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