I have had to call sixteen times to even be heard by a receptionist and then not at all helpful when heard.
The worst doctor's surgery around. Honestly do not choose this doctor surgery. Their 2 star rating says it all. Go to pardarns surgery... I am, after I've been left in a critical condition for over 5 weeks.
After 4 years of being with Church Surgery as a student, I would rate them one star were it not for the nice doctors. The major problem is actually getting to talk to them. As someone with anxiety/depression, Jess Cathy's review hits the nail on the head. I've phoned up 5 days straight before now just to try and get a call back from a doctor but it didn't happen. I'm left waiting around not just all day, but all week for the slight chance that I'll get to talk to someone. Mental health is not taken seriously whatsoever by the receptionists, who are perfectly happy if they can keep you away from an appointment for another day. Dealing with them is unpleasant.
I have serious anxiety and depression. This is the 4 time I have called up and been ignored to the point that I have nearly harmed myself. When someone is in a crisis and need to speak to their doctors having them not call them could mean the difference between their life or their death. The Doctors need to take people with mental illness more serious and the reception staff need to be more helpful rather than rude.
I have always found the Medical Staff and Non Medical Staff to be Highly professional and helpful. I understand that sometimes appointment times can overrun but common sense tells you that each appointment is given an allotted time and if just one patient takes more than the allotted time then it obviously delays later appointments....... Well done Church Surgery.
Well Aberystwyth - Terrace Road is a UK Pharmacy based in Aberystwyth, Wales. Well Aberystwyth - Terrace Road is located at Church Surgery, 30 Portland St, Aberystwyth SY23 2DX, UK.
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